As far as quality is concerned, B. Braun aims to satisfy the highest of demands, ensured by a finely tuned integral quality and environment management system. The standard of our products, procedures and services is determined by the following principles:
Customer Focus
We maintain close ties with our customers and know their actual needs because it is these needs that play the decisive role in the design of our products and services. The main factors here are therapeutic effectiveness, safety, high quality, innovativeness and environmental compatibility. Technically competent advice and excellent service are further standards with which B. Braun raises customer satisfaction.
Process Optimization, Avoidance of Errors
To ensure a constant high level of quality, we work with standardized key processes and core products. The constant control and analysis of these procedures serves as basis for measures for improvement. The principle of avoiding errors instead of correcting errors plays a central role here. Apart from systematic project management, we therefore also apply various methods and techniques. They are supplemented by qualification and validation of production processes and close cooperation with suppliers in order to integrate their work precisely in our overall procedures. All together ensure that a product satisfies requirements and reaches the specified standard of quality.
Do More Than Legally Required
B. Braun operates worldwide. Our management systems and products therefore fulfill the statutory and official regulations of various countries and markets. However, we also go beyond them and set our own standards with which we often clearly surpass official regulations and increase the quality of our work.
More on legal requirements
Assume Responsibility
All B. Braun employees are urged to play an active role in securing the quality of processes, products and services in their work environment. The promotion of this awareness of quality and sense of responsibility is a management task at B. Braun. The management ensures that the company’s quality policy and related systems are understood and communicated actively. Regular further training and the process of continuous improvement that is anchored firmly in our production operations also contribute to raising the sense of responsibility and motivation of our workforce.
