Aesculap Technical Service

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Do you need any technical support or do you have further questions regarding your service order?

You can reach us:

  • Monday until Tuesday from 8 am to 5 pm 
  • Friday from 8 am to 4 pm

Your direct contact:

Welcome to the Technical Service

Aesculap Technical Service
Aesculap AG
Am Aesculap-Platz
78532 Tuttlingen
Germany

Aesculap Technical Service – Competence. Support. Solutions.

Our core business is surgical equipment, so we know a thing or two. And we also apply this knowledge to our technical service.
Our aim is to actively help you design operating theater and central sterilization processes smoothly, efficiently and without interruptions.
In doing so, we pay just as much attention to patient well-being as we do to the economic efficiency that is vital these days. We know that both aspects dictate your daily routine in the hospital and have integrated solutions prepared for you that can reduce technical interruptions and make the equipment purchased remain functional in the long term.
In this brochure we want to explain to you what our technical service can do for you, how you can benefit from it, what it means for us and why we are an ideal service partner for hospitals.

Service portfolio

For power tools foreseen every 12 months. 
All wear parts are preventively exchanged, to avoid any unplanned break-down and increase the utile life of the power tool. 

Receive fast, first class manufacturer quality, with a simple replacement. If it is urgent, we even deliver in advance. In this way we ensure that the OR does not stop.

Our maintenance with 12 months’ functional warranty. In combination with our “Fast Trail” exchange program, it provides a quick, trouble-free solution.

Service so easy. We guide you safely through the yearly service process, independently if you have a Preventive Maintenance or a SAFE Trail contract. We plan well in advance the technical service for the entire power tools inventory. We inform you in time before the due date and take care about the logistic and the loan sets to bridge.

Related Documents

Description Document Link
Service Order Form Form for downloading
xlsx (28.7 KB)
Special Terms and Conditions Aesculap Technical Service (ATS), Aesculap AG, Tuttlingen, Germany
pdf (613.6 KB)
Aesculap Technical Service Service portfolio
pdf (841.6 KB)