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B. Braun Care Manager
We offer an all-inclusive discharge management service with B. Braun Care Managers to transfer patients effectively from hospital to their home in a way that makes it possible to continue to provide the best possible care.
The Care Manager is a B. Braun healthcare professional who is specialized in discharge planning and coordination. They work directly with you at your facility to plan your patient discharge process to allow a high standard of discharge management, helping patients to have a smooth care transition and continue their treatment in the comfort of their own home.
Every discharge process is individual and has to be adapted to the customers' and patients' needs. The process below is therefore exemplary.
Once the Care Manager has been notified by the hospital, they will contact everyone involved in the care-giving process (e.g. physicians, nursing staff ) and collect all necessary information for a smooth and trouble-free discharge process.
In face-to-face conversation, the Care Manager evaluates the individual needs and requests of the patient (if needed, the Care Manager asks for the patient’s supply authorization).
Open communication and patient education are essential for effective and timely discharge planning.
Together with the attenting physician and nursing staff, the Care Manager plans the necessary therapy. The Care Manager then organizes the outpatient supply and treatment process.
The Care Manager works closely with the pharmacy, the home-care department and the delivery service to coordinate the delivery of all products to the patient's home at the right time.
A good logistics system guarantees the fast delivery of all products. Whatever is needed, e.g. an infusion pump, the Care Manager takez care of it.
To ensure improved patient care, the Care Manager discusses any further procedures with the home-care nursing staff, the healthcare institution or relatives.
Patient participation in discharge planning helps reduce unplanned re-admissions.
The Care Manager trains the nursing staff and/or relatives on how to work with the Standard Operating Procedure and how to use drugs, dressings, pumps, central venous catheters, sondes and other medical devices.
All training is documented on a form. Copies are issued to everyone involved. The Care Manager provides the home-care nursing staff with specially developed forms if it is necessary to document any follow-up therapy.
The patient too can rest assured that the discharge process is well taken care of. The Care Manager has already organized everyting necessary for the patient.
A structured hospital discharge strategy often improves patient health outcomes in both clinical and social aspects.[1]
Our Care Manager is in close contact with everyone involved throughout the entire discharge and ongoing treatment process. The Care Manager visits the patient and their home care nursing staff at regular intervals and answers any questions and can deal with unexpected obstacles.
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